Jakub Adámek

Jakub Adámek

Technical Project Manager

Leading end-to-end delivery of complex, high-impact ServiceNow implementations across internal functions. Driving enterprise adoption of AI capabilities including Now Assist, Virtual Agent, and AI Agents. Developing automation solutions and serving as Knowledge Management subject matter expert, actively contributing to the KCS Council and ServiceNow Center of Excellence.

ServiceNow AI / LLM Now Assist Virtual Agent Knowledge Management Automation Project Delivery